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          BBB Serving Central and Western MA and Northeastern CT

          Central & Western Massachusetts and Northeastern Connecticut

          About Us

          Incorporated locally in 1940, BBB of Central New England, Inc. serves Central & Western Massachusetts and Northeast Connecticut, with over 2,700 Accredited Businesses in 225 communities. The Better Business Bureau is a non-profit, non-governmental organization that aims to create an ethical, trustworthy marketplace – where buyers and sellers can trust each other. BBB helps people find and recommend businesses and brands they can trust. All our consumer services are available online but, if you need additional assistance, please call or email during regular business hours.

          BBB: Start with Trust®

          Programs and Services

          Get a Quote

          Need a quote or expert advice? Request pricing, obtain quotes, estimates, information, or proposals from BBB Accredited Businesses. Ask BBB℠

          2024 Western MA Awards for Marketplace Excellence is set to take place on April 24th

          Reserve your tickets today! BBB of Central New England will Announce the Winners of the 2024 Western MA Awards for Marketplace Excellence at the April 24th event.

          About BBB Customer Reviews

          Online customer reviews are replacing word-of-mouth recommendations. Search for a business to write a customer review and share your opinions with others.

          BBB Scam Tracker℠

          Spot a business or offer that sounds like an illegal scheme or fraud? Tell us about it. Help us investigate and warn others by reporting what you know.

          Update Your Company Information

          Is your business located in Central or Western Massachusetts, or Northeastern Connecticut? If so you can use our online form to update your business's information listed in the BBB Business Directory.

          Barbara J. Sinnott Student of Integrity Scholarship

          Deadline has past for scholarship entries. Winners of the 2024 Barbara J. Sinnott Student of Integrity Scholarship will be announced in early June.

          Moving Resource Center

          Check out these BBB Moving Resources BBB can help you find BBB Accredited movers. and can give you tips on moving to a new home, plus help you avoid scams.

          BBB Auto Resource Center

          Buying, selling, or renting a vehicle? BBB has tips and resources for every step of the journey!

          New Business Resource Center

          Thinking of starting up a new business? BBB can help with everything from how to get funding, to creating a business plan, to paying your taxes.

          Resources for All Businesses

          Building and running your business is a daunting prospect. The BBB is here to help you with business tips on every aspect: marketing, sales, and technology.