BBB Logo

Better Business Bureau ®
Start With Trust®
Find us on Google+

Educational Consumer Tips

Choosing a pest control company

Author: Better Business Bureau
Published:

When considering who to hire for help with pest control, BBB recommends the following: * Start with Trust. Check any pest control company's BBB Business Review before signing a contract. Look at the company's rating, how they have responded to past customer complaints and any advertising issues they may have had. * Compare Price Quotes. Solicit bids from at least three different pest control companies before making a decision. BBB provides a free Request a Quote service to gather estimates from local BBB Accredited Businesses. Be sure to provide the details of the services you need, and keep in mind the lowest price may not always be the highest quality of service. * Ask About Safety and Risks. Because pesticides and pest control strategies can be dangerous to touch or directly inhale, be sure to ask the company about the safety of the chemicals they use. Let the company know if you have pets, children, or sensitive plants as that may impact the products they select for your home. * Read the Fine Print. Carefully go over any contract before you sign. Pay close attention to any warranties or termination fees if the contract is extended for monitoring or future services. Make sure any additional discounts or guarantees promised are included in the contract. * Check for Licensing and Insurance. Make sure company meets state licensing requirements by verifying with the Texas Department of Agriculture. Also, be sure to ask for proof of the company's workers' compensation insurance and coverage for any potential property damage or personal liability.