Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Quality Windows & Skylights

Additional Locations

Phone: (432) 580-5001 Fax: (432) 333-5013 416 S Meadow Ave, Odessa, TX 79761 http://www.qualitywestx.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers windows, siding, patio/carports, tubular skylights, solar attic fans, shutters, gutters, home additions and roofing.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Quality Windows & Skylights meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Quality Windows & Skylights include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Quality Windows & Skylights
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 01, 1984 Business started: 01/01/1979 Business started locally: 01/01/1979 Business incorporated 02/01/2001 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Steve Kallestad, Owner Mrs. Vicki Kallestad, Owner
Contact Information
Principal: Mr. Steve Kallestad, Owner
Customer Contact: Mrs. Vicki Kallestad, Owner
Business Category

Windows - Installation & Service Sunroom & Solarium Design & Construction Porch Shades Fans - Attic Shutters Window Shades Boat Storage Recreational Vehicles - Storage Carports Gutters & Downspouts Contractors - Gutters Patio & Deck Builders Patio Cover Roofing Contractors Siding Contractors Skylights Exterior Structures - Gazebos, Arbors, Pergolas

Alternate Business Names
Kallestad & Associates, L.L.C. Quality RV & Boat Storage Quality Siding & Window Company
Industry Tips
Tips for hiring a contractor Tips for hiring a roofing contractor
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.