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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
We specialize in Siding & Windows - Installation & Service, Energy Conservation Products & Services, Siding Contractors & Windows. Products: PInfinity from Marvin Replacement Windows, James Hardie
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A BBB Accredited Business since
BBB has determined that Amazing Exteriors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Amazing Exteriors include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Stephen Warrington, Director Mr. Joshua Anthony, Office Manager Ms. Gabriella Dohse, Marketing Director
Windows - Installation & Service Doors Doors - Commercial Doors - Rolling Storm Windows & Doors Windows & Doors - Installation & Service Windows Energy Conservation Products & Services Siding Contractors
Products & Services
Amazing Exteriors sells the following brand(s): Infinity from Marvin Windows, James Hardie Siding
Amazing Exteriors offers the following product(s): Fiber Cement Siding, Replacement Windows
Alternate Business NamesAmazing Siding Corp of Austin Amazing Siding Corporation of Austin Inc
Industry TipsTips for hiring a contractor
6717 Burnet Rd Ste A
Austin, TX 78757 (512) 222-6582 (512) 994-1004 Directions
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BBB Complaint Process
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Additional Phone Numbers
- (512) 994-1004(Phone)
Additional Email Addresses
- - Communication/Mass Email
- - eQuote
- - Sales
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: I am trying to get a warranty repair done on my amazing siding at my home - one of the siding planks is loose. I originally called and spoke with *** on 2/8/16. He took my name and number and said it would be 4-6 weeks. I called back in early March and *** couldn't even find my original info and took it again and I was again told 4-6 weeks; he said that no one does amazing siding any longer, which matters not to me since I already have amazing siding, I want to have the warranty honored so that my house looks decent without loose planking. I called *** back today, March 8, 2016, still no date to get contacted or have the work done. He said they were "trying to honor the warranty work of a former company" and it should be 3 weeks or more. Nothing definite again. I am totally frustrated with this company and would never buy anything from them. Very poor customer service.
Desired Settlement: I would like my repair to be done ASAP and would like the company to call and arrange for that immediately. They keep putting me off.
Better Business Bureau:
My husband and I checked on our siding yesterday on our home in Elgin. It seems to have been fixed. It was a loose piece of siding on the rear of our home. I am a bit hesitant to say it is fixed as we were able previously to pop the siding back into place, it would look fine for a day or two then would pop back out. So I will update you if the siding do any stay in place.
Watercolors & Pastels
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