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A BBB Accredited Business since
BBB has determined that BioTRUST™ meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for BioTRUST™ include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 25 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||10|
|Total Closed Complaints||25|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Vicky Grossie, Director of Operations Mr. Joel Marion, Member Mr. Robert Wegner, Vice President of Operations Mr. Joshua Bezoni, Member Ms. Michele Walbright, Customer Service Supervisor
Vitamins & Food Supplements Health & Fitness Program Consultants Food Products Health & Diet Food Products - Wholesale & Manufacturing
Products & Services
BioTRUST™ sells the following brand(s): BioTRUST
BioTRUST™ offers the following product(s): Brain enhancements, metabolism boosters, weight management, protein supplements and carbohydrate management, digestive, probiotic health and amino acids.
Method(s) of PaymentBioTRUST accepts Visa, MasterCard, American Express, Discover and check or money order by mail.
Refund and Exchange PolicyBioTRUST Nutrition wants you to be completely satisfied with your experience so we have made returning or exchanging products easy. You are backed by a 1-Year Money Back Guarantee and a 1-Year Exchange Guarantee.
Alternate Business NamesBio Trust Nutrition LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview