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BBB Business Review

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BBB Accredited Business since

Parmer Lane Pet Hospital

Phone: (512) 260-5443 Fax: (512) 260-6957 11951 W Parmer Ln, Cedar Park, TX 78613

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We offer veterinary preventive care, treatment of sick or hospitalized patients, veterinary surgery, dental cleaning & surgery, digital x-rays, full pharmacy and  oarding facility

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Parmer Lane Pet Hospital meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Parmer Lane Pet Hospital include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Parmer Lane Pet Hospital
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 18, 2007 Business started: 08/01/2006 in TX Business started locally: 08/01/2006 Business incorporated 12/27/2006 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas State Board of Veterinary Medical Examiners
333 Guadalupe Street Tower III Ste 810, Austin TX 78701
Phone Number: (512) 305-7555

Type of Entity


Business Management
Dr. William I. Campbell, Owner
Contact Information
Customer Contact: Mrs. Linda Campbell, Owner
Principal: Dr. William I. Campbell, Owner
Business Category

Veterinarians Animal Hospitals Pet Boarding & Kennels

Method(s) of Payment
Cash, Checks, Mastercard, Visa, American Express
Alternate Business Names
Parmer Lane Pet Hospital, PC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.