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      Country
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          Find a Location

          Public Automotive Group has 12 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Public Automotive Group

              3200 E Randol Mill Rd Arlington, TX 76011-6838

            • Public Automotive Group

              201 S Waco St Hillsboro, TX 76645-3358

            • Public Automotive Group

              3403 E Us Highway 377 Granbury, TX 76049-7420

            • Public Automotive Group

              3301 Franklin Ave Waco, TX 76710-7321

            • Public Automotive Group

              1208 S 1st St Temple, TX 76504

            Business ProfileforPublic Automotive Group

            Used Car Dealers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.19/5stars

            Average of 21 Customer Reviews

            Customer Complaints

            39 complaints closed in last 3 years

            19 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Public Automotive Group has 12 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Public Automotive Group

                3200 E Randol Mill Rd Arlington, TX 76011-6838

              • Public Automotive Group

                201 S Waco St Hillsboro, TX 76645-3358

              • Public Automotive Group

                3403 E Us Highway 377 Granbury, TX 76049-7420

              • Public Automotive Group

                3301 Franklin Ave Waco, TX 76710-7321

              • Public Automotive Group

                1208 S 1st St Temple, TX 76504

              BBB File Opened:
              3/20/1989
              Years in Business:
              35
              Business Started:
              3/20/1989
              Date of New Ownership:
              9/28/2001
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Alternate Business Name
              • PAACO
              • PAACO Automotive Group
              • BTS Motors, LLC
              Business Management
              • Mr. Larry W. Lange, President
              • Ms. Teresa Saul, Manager
              • Ms. Veronica Contreras, Office Manager
              • Mr. Ignacio Varela, Vice President of Sales
              • Ms. Kim Nors
              • Ms. Shaunta Browder, Chief Technology Officer
              Contact Information

              Principal

              • Mr. Larry W. Lange, President
              • Mr. Ignacio Varela, Vice President of Sales

              Customer Contact

              • Ms. Kim Nors
              Additional Contact Information

              Fax Numbers

              • (817) 635-2001
                Primary Fax
              • (682) 936-4646
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a used car

              Customer Complaints

              39 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/21/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              Public automotive refuse to register my vehicle but demands a payment every week although they claim they are no longer in business

              Customer Reviews

              21 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dennica H

              1 star

              02/24/2024

              I wouldn't recommend this company nor would I ever use them again if my life depended on it. The customer service is terrible they are rude over the phone they ****** you from day 1 like they just assume you're not gonna pay them WEEKLY and the first day when we went on the test drive the dealer lost my driver's license somewhere between his desk and the copier and never even attempted to find it I LOOKED his response was oh ok just give you the 14 dollars to replace it never got it back never got the money to replace it either. They are terribly unprofessional all around I could on and on

              Local BBB

              BBB serving the Heart of Texas

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