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          Find a Location

          Malone Diesel has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Malone Diesel

              3040 Hwy. 290 West Dripping Springs, TX 78620

            • Malone Diesel

              3040 W Highway 290 Dripping Springs, TX 78620-3409

            Business ProfileforMalone Diesel

            Truck Repair
            Multi Location Business

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Malone Diesel has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Malone Diesel

                3040 Hwy. 290 West Dripping Springs, TX 78620

              • Malone Diesel

                3040 W Highway 290 Dripping Springs, TX 78620-3409

              BBB File Opened:
              9/5/2012
              Years in Business:
              26
              Business Started:
              6/1/1997
              Business Started Locally:
              6/1/1997
              Business Incorporated:
              9/13/2002
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Malone DS GP, LLC
              Business Management
              • Mr. Stephen Malone, Managing Member
              • Ms. Kathy Malone, Managing Member
              Contact Information

              Principal

              • Ms. Kathy Malone, Managing Member

              Customer Contact

              • Ms. Kathy Malone, Managing Member
              Additional Contact Information

              Fax Numbers

              • (512) 858-1982
                Primary Fax

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/31/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Malone diesel did work that was not authorized. I was never given a proper diagnosis, I was overcharged for Labor and parts. I got a second opinion that was $2000 cheaper. Either pay or lose my vehicle I contacted Malone Diesel to help me with diagnosis and was told to drop it off and they’d check it out for me. Upon dropping it off, they had me fill out the symptoms it was having on a form. Then was told they’d be in touch with me once they found something out… Following Monday went by without hearing anything, so I called towards end of day and was told they just pulled it in that they’d call me tomorrow. Tuesday, called and was told they still didn’t have a diagnosis for me, and they were going to have their electrical guy look at it, and they’d call me back. Wednesday after not receiving a phone call, i began to worry about the time it was taking them to come up with a diagnosis and was going to have them cease work, so I called and brought it up to the shop manager my concerns, and was told that “they only charge a flat rate for a diagnosis” and “I don’t have to pay them for their education” and was assured that I wasn’t gonna be stuck with a huge bill for a diagnosis. So agreed to let them continue. Thursday had a conversation with the shop manager and was told that they had rerouted the Fuel system and still didn’t have a diagnosis. And then call us as soon as they found something out. Friday morning I called Malone diesel around 11:00 AM they said they still didn’t have a diagnosis and that it was probably gonna take a little bit longer to figure out the problem. Friday at 5:00 PM Malone called me and said my truck is finished and I can come pick it up. Without a diagnosis they told me my truck was going to cost me $3000 and it was finished. After I heard that I was pretty upset That they fix the truck without giving me an estimate on the cost or diagnosis leaving me no option but to pay
              Read More

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ron F

              5 stars

              10/03/2023

              I had my truck at another shop in town. After what appeared to be attempts to guess at what was wrong, I decided to go to Malone Diesel. I immediately felt like I was speaking to someone with experience and knowledge. Within several hours, on the same day, they called to tell me what the check engine light was saying and even did research to determine that the dealer had put out a notice about an updated part that would fix my truck. By the end of the next day my truck was fixed and I have had no new problems. They are not the cheapest guys in town but maybe it is worth paying for the correct repair in the first place.

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