BBB Business Review

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This business is not BBB accredited.

Lone Star Machinery

Phone: (210) 492-5960 Fax: (210) 492-3043 View Additional Phone Numbers 15561 Capital Port, San Antonio, TX 78249 http://www.lonestarmachinery.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lone Star Machinery include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Lone Star Machinery
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 29, 2011 Business started: 02/03/1993 Business started locally: 02/03/1993 Business incorporated 02/03/1993 in TX
Type of Entity

Corporation

Business Management
Mr. Roger Palmquist, Owner
Contact Information
Principal: Mr. Roger Palmquist, Owner
Business Category

Truck Equipment & Parts Contractors Equipment & Supplies - Rent & Lease Blasting Equipment & Supplies Contractors Equipment & Supplies - Dealers & Services Crushing & Pulverizing Equipment Drilling & Boring Equipment & Supplies Engines - Supplies, Equipment & Parts Excavating Equipment Farm Equipment Farm Equipment - Repair & Parts Hydraulic Equipment Repair Industrial Equipment & Supplies Machinery - Used Oil Well Equipment & Supplies Tractor Equipment & Parts Heavy Duty Equipment Repair Electric Motors - Supplies & Parts

Alternate Business Names
Lone Star Machinery Co., Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.