BBB Business Review

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Best Cruise Buy & Sensational Vacations
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 31, 2008 Business started: 09/01/2004 in TX Business started locally: 09/01/2004 Business incorporated 01/03/2008 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Denise B Stone, President
Contact Information
Principal: Ms. Denise B Stone, President
Business Category

Travel Agencies & Bureaus Resorts Cruises Sightseeing Tours Tours - Operators & Promoters

Products & Services

Best Cruise Buy & Sensational Vacations sells the following brand(s): AMA Waterways, American Cruise Line, and many more, Apple Vacations, Avalon, Azamara Club Cruises, Beaches, Carnival, Collette Vacations, Costa, Cox & Kings, Crystal, Cunard, Disney, FunJet, Globus, Holland America, Monograms, MSC, Norwegian Cruise LIne, Oceania, Pacific Holidays, Paul Gauguin, Princess, Regent Seven Seas, Sandals, Seabourn, Silversea, Southwest Vacations, Tauck, Trafalgar, Uncruise Adventures, United Vacations, Universal Vacations, Uniworld, Viking, Voyages of Discovery, Windstar

Best Cruise Buy & Sensational Vacations offers the following product(s): All-inclusive resorts, Cruises, Family reunion trips, Organized tours and more, Travel , Vacations

Alternate Business Names
Best Cruise Buy Sensational Vacations LLC
Out of Business

Our office received notice in August 2016 that this business relocated to Asheville, NC. As of September 23, 2016, we do not show any record with that BBB. Our records are reflecting operating status in Texas only. 


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.