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BBB Business Review

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BBB Accredited Business since

Sure Pool and Property Service, LLC

Additional Locations

Phone: (512) 364-0031 Fax: (512) 266-1455 -----, Austin, TX 78704 View Additional Email Addresses http://www.surepoolservice.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company maintains all shapes and sizes of pools, spas, and fountains for residential pools as well as condominiums, HOA's, apartment complexes, health clubs, etc. In addition, they offer repair services for pools and pool equipment, algae and storm remediation for pools, spas and fountains, and provide on-site pool maintenance training and detailed pool inspections. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sure Pool and Property Service, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sure Pool and Property Service, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sure Pool and Property Service, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 13, 2013 Business started: 04/11/2012 in TX Business started locally: 04/11/2012 Business incorporated 04/11/2012 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Robert Loper, Owner Mr. Paul L Quinn Ms. Virginia Quinn, Owner
Contact Information
Principal: Mr. Robert Loper, Owner
Principal: Mr. Paul L Quinn
Principal: Ms. Virginia Quinn, Owner
Business Category

Swimming Pool Service & Repair Swimming Pools - Maintenance Spas & Hot Tubs - Service & Repair Swimming Pool Equipment & Supplies Saltwater Pools - Equipment & Supplies

Industry Tips
Tips for avoiding a pool construction nightmare
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.