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BBB Accredited Business since

Open Water Pools

Phone: (512) 801-9712 View Additional Phone Numbers 501 E 4th St, Georgetown, TX 78626

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers swimming pool contractors, dealers, design/landscape, lighting, outdoor kitchens, spas & hot tubs - dealers; water gardens, fountains & ponds.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Open Water Pools meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Open Water Pools include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Open Water Pools
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 05, 2004 Business started: 04/10/2001 in TX Business started locally: 04/10/2001 Business incorporated 04/10/2001 in TX
Type of Entity


Business Management
Mr. Frank Lanzone, President/Owner Ms. Lori H Lanzone, Director of Marketing/Business Development
Contact Information
Principal: Mr. Frank Lanzone, President/Owner
Business Category

Swimming Pool Contractors, Dealers, Design Water Gardens Fountains & Ponds Spas & Hot Tubs - Dealers Landscape Lighting Outdoor Kitchens

Products & Services

Open Water Pools offers the following product(s): Custom Pools ~ Deluxe Spas ~ Outdoor Kitchens ~ Water Features

Alternate Business Names
Open Water Pools and Outdoor Living Precision Excavation and Concrete Inc
Industry Tips
Tips for avoiding a pool construction nightmare Tips for hiring a contractor

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.