In Central, Coastal and Southwest Texas
Better Business Bureau
Start Business Review
BBB Reliability Report
May Not Be Reproduced for Commercial or Sales Purposes

Gary Pools Inc


A BBB Accredited business since 08/08/2008.

BBB Rating A+

End Business Review Header
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Is this report helpful? Yes | No

Find out more about Gary Pools Inc:

Arrow BBB Accreditation
Arrow BBB Rating
Arrow Business Contact and Profile
Arrow Business Management
Arrow Additional Locations and Phone Numbers
Arrow Customer Complaint History
Arrow Government Actions
Arrow Advertising Review
Arrow BBB Copyright and Reporting Policy
Arrow Feedback

Back to top

BBB Accreditation

Gary Pools Inc has been a BBB Accredited business since August 2008. This means it supports BBB's services to the public and meets our BBB Accreditation standards.


Back to top

BBB Rating for Gary Pools Inc

Based on BBB files, Gary Pools Inc has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings


Back to top

Business Contact and Profile for Gary Pools Inc

Name: Gary Pools Inc
Phone: (210) 341-5153
Address: 13800 San Pedro
San Antonio, TX 78232-4334
Website: www.garypools.com
Original Business Start Date: May 1954
Principal: Ms. Mary Kassahn, Executive Assistant
Customer Contact: Ms. Mary Kassahn, Executive Assistant - (210) 341-5153
Entity: Corporation
Incorporated: December 1961, TX
Type of Business: Swimming Pool Contractors, Dealers, Design, Ponds and Waterfalls, Spas & Hot Tubs - Dealers, Spas & Hot Tubs-Service & Repair, Spas & Hot Tubs-Supplies & Parts, Swimming Pool Enclosures, Swimming Pool Equipment & Supplies, Swimming Pool Service & Repair
BBB Accreditation: Gary Pools Inc is a BBB Accredited business.
Additional DBA Names: Gary Management Services Inc.
Gary Pools Design Center Inc

Back to top

Business Management

Additional company management personnel include:

Mr Leif Zars - President

Back to top

Additional Locations and Phone Numbers

Additional Addresses
Multiple Addresses - click to show / hide
+ TX (1)
Additional Phone Numbers
+ 210 (2)
+ 800 (1)

Back to top

Customer Complaint History for Gary Pools Inc

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 7 complaints about Gary Pools Inc in the last 36 months, our standard reporting period. Of the total of 7 complaints closed in 36 months, 2 were closed in the last year.

Repair Issues 
  Resolved 
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
 
Service Issues 
  Resolved 
    1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
 
Guarantee or Warranty Issues 
  Resolved 
    1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
  Administratively Closed 
    1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
 
Product Issues 
  Resolved 
    1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
    1 - Complaint was settled through arbitration in accordance with their BBB agreement.
  Administratively Closed 
    1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
 

Back to top

Government Actions

BBB has no information regarding government actions at this time.


Back to top

Advertising Review

BBB has no information regarding advertising review at this time.


Back to top

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with Gary Pools Inc, please let them know that you contacted BBB for a BBB Reliability Report.

ID: 10684
Report as of November 22, 2009 09:40
Copyright© 2009 Better Business Bureau


Back to top

Feedback

Is this report helpful? Yes | No

| More
Gary Pools Inc
What is a BBB Accredited Business?
What are BBB Ratings?
Login