This Business is not BBB accredited
ABC Pools & Extreme Outdoors
Phone: (512) 271-7665 Fax: (512) 233-2977 13501 Ranch Road 12 Ste 103, Wimberley, TX 78676
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for ABC Pools & Extreme Outdoors include:
- Length of time business has been operating
Factors that raised the rating for ABC Pools & Extreme Outdoors include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. David H. Rutherford, Owner
Swimming Pool Contractors, Dealers, Design Swimming Pool Enclosures Saltwater Pools - Equipment & Supplies Swimming Pool Service & Repair Swimming Pools - Leak Detection & Repair Swimming Pools - Maintenance Outdoor Kitchens
Total backyard solutions.
Industry TipsTips for avoiding a pool construction nightmare Tips for hiring a contractor
THIS LOCATION IS NOT BBB ACCREDITED
13501 Ranch Road 12 Ste 103
Wimberley, TX 78676 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating Overview
BBB Customer Reviews Star Rating represents the customers opinions of the business. The Customer Review Star Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score. Below is the Customer Review Star Rating scale.
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: We hired ***** ********** to build a pool and a fence and gave him $7800 and he has disappeared!
Desired Settlement: I just want my money back and to make sure he does not cheat anybody else!
I have a contact that is one month out of the 20 days out of cancellation. The permit did take a lot longer then I thought It would.
I may have a past. That is true. That will not stop me from building a beautiful Pool, and to ability to fill my contract.
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved