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BBB Accredited Business since

Phoenix Integrated, Inc

Phone: (210) 325-7990 Fax: (210) 579-7201 11031 Wye Dr. Ste 118, San Antonio, TX 78217

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Design, sell and service various types of intrusion(burglary), video surveillance (Ip and Analog cameras), access control, intercom and fire alarm systems.  Servicing San Antonio and surrounding areas including the Rio Grand Valley, Houston, Corpus Christi, Laredo, Del Rio, Dallas Ft Worth areas.  We are licensed in the state of Texas for both fire alarm (ACR-1750929) and burglar alarm (B-14302)systems.  We have serviced companies in financial, industrial and commercial fields to include government entities.  

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Phoenix Integrated, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Phoenix Integrated, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 08, 2012 Business started: 02/14/2007 in TX Business started locally: 02/14/2007 Business incorporated 02/14/2007 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Public Safety
5805 N Lamar Blvd, Austin TX 78752
Phone Number: (512) 424-2000

Texas Department of Insurance - State Fire Marshal's Office
PO Box 149221, Austin TX 78714
Phone Number: (512) 305-7900

Type of Entity


Business Management
Mr. Manuel Soliz, Owner Mrs. Kelly Soliz, Office Manager
Contact Information
Customer Contact: Mrs. Kelly Soliz, Office Manager
Principal: Mr. Manuel Soliz, Owner
Business Category

Surveillance Equipment, Sales & Service Access Control Systems Fire & Smoke Alarm Systems Network Cabling Installation Intercoms Systems & Services Security Control Equipment & System Monitors

Products & Services

Phoenix Integrated, Inc sells the following brand(s): Air Products, Arecont IP cameras, Avidia Ip cameras, Axis Communications Ip cameras, Bosch (fire, security, cameras), Fire Lite, Flir, Hikvision IP cameras, Honeywell, Samsung, Silent Knight, System Sensor, Video Insight (video management software)

Hours of Operation
M: 8:00 AM - 5:00 AM
T: 8:00 AM - 5:00 AM
W: 8:00 AM - 5:00 AM
Th: 8:00 AM - 5:00 AM
F: 8:00 AM - 5:00 AM
S: Closed
Su: Closed
Sales: 8:00 AM - 5:00 AM
Parts: 8:00 AM - 5:00 AM
Service: 8:00 AM - 5:00 AM
Method(s) of Payment
We accept company check, cash and credit cards

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.