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BBB Accredited Business since

Mutual Sprinklers

Phone: (888) 696-4300 Fax: (210) 824-4656 View Additional Phone Numbers 12000 Crownpoint Dr Ste 175, San Antonio, TX 78233 http://www.mutualsprinklers.com


Click for BBB Rating on Mutual Sprinklers

BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mutual Sprinklers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Mutual Sprinklers. BBB of Minnesota and North Dakota has the full report as that BBB handles all complaints for Mutual Sprinklers.


Additional Information

BBB file opened: March 01, 1999 Business started: 05/01/1986 Business started locally: 05/01/1986 Business incorporated 10/31/1983 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Insurance - State Fire Marshal's Office
PO Box 149221, Austin TX 78714
www.tdi.state.tx.us
Phone Number: (512) 305-7900

Type of Entity

Corporation

Business Management
Mr. Fred Ely, Division Manager
Contact Information
Principal: Mr. Fred Ely, Division Manager
Business Category

Sprinklers - Automatic - Fire Fire Protection Equipment & Supplies

Alternate Business Names
American Fire Protection Group, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.