BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Caldera Hot Tubs
Vita Hot Tubs
Catalina Swim Spas
Endless Pool Swim Spas
Freeflow Hot tubs
Pool Cleaning and repairs
Pool and Spa supplies
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A BBB Accredited Business since
BBB has determined that Sweetwater Hot Tubz meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Sweetwater Hot Tubz include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Jason Hild, President Ms. Bobbi Barber, Bookkeeper
Spas & Hot Tubs - Dealers Spas & Hot Tubs - Service & Repair Spas & Hot Tubs - Supplies & Parts
Products & Services
Sweetwater Hot Tubz sells the following brand(s): Caldera, Catalina Swim Spas, Endless Swim Spas, Freeflow, Vita
Sweetwater Hot Tubz offers the following product(s): Hot tubs, Swim spas
Method(s) of PaymentCash
and SACU financing
Refund and Exchange PolicySee store for details.