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BBB Business Review

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BBB Accredited Business since

Made in the Shade

Phone: (830) 477-1927 View Additional Phone Numbers ---, Lago Vista, TX 78645 http://www.mitsaustinlakearea.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Made in the Shade meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Made in the Shade include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Made in the Shade
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: February 13, 2013 Business started: 08/14/2012 in TX Business started locally: 08/14/2012 Business incorporated 08/14/2012 in TX
Type of Entity

Corporation

Business Management
Mr. Matt Houston , Co-owner Ms. Kelli Houston, Co-owner
Contact Information
Principal: Mr. Matt Houston , Co-owner
Business Category

Shutters Blinds Window Shades Porch Shades Carpet & Rug Dealers - New Draperies & Curtains - Retail & Custom

Products & Services

Made in the Shade sells the following brand(s): Graber, Horizon's, Hunter Douglas, Marazzi Tile, Norman, Shaw, ShutterSmart, Sphinx by Oriental Weavers, Timber

Made in the Shade offers the following product(s): Area Rugs, Blinds, Carpet, Draperies, Hardwood Flooring, Laminate Flooring, Natural Woven Shades, Roller & Screen Shades, Roman Shades, Shutters, Tile Flooring, Vinyl Flooring

Method(s) of Payment
Cash, Check, Visa, MasterCard, Discover, American Express
Alternate Business Names
Made in the Shade - Austin Lake Area, Inc

Customer Review Rating plus BBB Rating Summary

Made in the Shade has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.