BBB Accredited Business since
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Sewing machines, sewing accessories, sewing furniture.
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A BBB Accredited Business since
BBB has determined that Sew Vac Direct meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Sew Vac Direct include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Doug Carpenter, President Mr. Alan Barczynski
Sewing Machines - Dealers
Products & Services
Sew Vac Direct sells the following brand(s): Arrow, Brother, Janome, Juki, Kangaroo Kabinets, Luova, Singer
Sew Vac Direct offers the following product(s): sewing accessories, sewing furniture, sewing machines
Method(s) of Payment
Mastercard, Visa, Discover, American Express, Pay Pal
Refund and Exchange Policy30-Day Money Back Guarantee*
If for any reason your purchase does not fulfill your needs, you can return it within 30 days from receipt of the product. Simply call 800-229-8889 for a Return Authorization number.
Shipping is non-refundable, and items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund. Provided that your purchase is repacked according to factory standards and without excess wear, there will be no restocking fee. All Reliable, Quilter's Cruise Control and Grace products are shipped directly back to the manufacturer and have a 25% restocking fee. PGM Dress Forms have a restocking fee of 15% if returned to the manufacturer within 8 to 14 days of purchase, and no restocking fee if returned within 7 days of purchase. (These are the manufacturers' policies.)
*The 30-Day Return Policy applies to all items on this website except the following non-returnable products:
Industrial sewing products
Items without original packaging
Sewing cabinets, tables, chairs and inserts
Sew Steady brand products
Software (unless unopened)
Vacuum cleaners (unless unopened)
Repair parts including bobbin cases, needle plates, and foot controls, unless unused and still brand new
Household sewing machines and household vacuums are not intended for commercial use. Any commercial use of a home sewing machine or vacuum will void all warranties and the 30-Day Return Policy