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BBB Accredited Business since

Surveillance Solutions

Phone: (210) 366-2900 Fax: (210) 366-0411 10130 Huebner Rd, San Antonio, TX 78240 http://www.survsolutions.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Surveillance Solutions provides State of the Art Security Solutions to Business. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Surveillance Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Surveillance Solutions include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Surveillance Solutions
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 09, 2005 Business started: 03/25/2004 in TX Business started locally: 03/25/2004 Business incorporated 01/04/2007 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Public Safety
5805 N Lamar Blvd, Austin TX 78752
www.txdps.state.tx.us
Phone Number: (512) 424-2000

Type of Entity

Corporation

Business Management
Mr. George A Garza, President
Contact Information
Principal: Mr. George A Garza, President
Business Category

Security Control Equipment & System Monitors Security Cameras Access Control Systems Computers - Network Security Computers - Security Equip & Systems Home Automation Burglar Alarm Systems - Dealers, Monitoring & Service Computers - Networks Computers - Service & Repair Computers - Sys Designers & Consult

Products & Services

Surveillance Solutions sells the following brand(s): 2Gig, Alarm.com, Digital Watchdog, Honeywell , Sony

Surveillance Solutions offers the following product(s): Security Alarms, Security Cameras

Method(s) of Payment
Cash, Check, Credit Card. Direct deposit. 
Alternate Business Names
TechStart.com, Inc.
Additional Information

Surveillance Solutions provides expert installation of Security Equipment and Service. Licensed by the State of Texas Surveillance Solutions operates in 6 Texas cities in the Southwest.


Additional Locations

  • 10130 Huebner Rd

    San Antonio, TX 78240

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/21/2013 Problems with Product/Service