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BBB Business Review

BBB Accredited Business since

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Description

The International School of Gemology is the worlds fastest growing gemological and appraisal education organization that offers world class gemology and jewelry appraiser training at the world's lowest tuition rate. We are the innovators in affordable, quality distance education in gemology and appraisal that is based on our certified insurance industry education delivery system. We are licensed insurance professionals and certified insurance industry education providers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that International School of Gemology meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for International School of Gemology include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Additional Information

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BBB file opened: September 27, 2006 Business started: 01/01/2004 in TX Business started locally: 01/01/2004 Business incorporated: 09/22/2006 in TX
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Insurance
333 Guadalupe St, Austin TX 78701
http://www.tdi.texas.gov
Phone Number: (800) 252-3439

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Robert James, President
Contact Information
Principal: Mr. Robert James, President
Business Category

Schools - Business & Vocational

Products & Services

International School of Gemology sells the following brand(s): We are dealers for Meiji Techno Microscopes as well as our own ISG gemological equipment packages.

International School of Gemology offers the following product(s): gemologist training, jewelry appraiser training, gemological equipment, microscopes and gemstone study sets among other items.

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: 9:00 AM - 12:00 PM
Su: Closed
Method(s) of Payment
We accept Visa, Mastercard, eChecks, PayPal along with international bank drafts and transfers.
Refund and Exchange Policy
Based on the laws of the State of Texas, we provide full contract cancellation and refund on all of our courses and products within 3 days of registration or purchase. We believe that customer service is of the highest priority of our business and pride ourselves on our long standing record for customer service and quality products. Customer satisfaction is guaranteed first and foremost.
Alternate Business Names
YourGemologist LLC
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BBB Complaint Process

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