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BBB Accredited Business since

Hallmark University, Inc.

Additional Locations

Phone: (210) 690-9000 Fax: (210) 697-8225 10401 Ih 10 W, San Antonio, TX 78230 View Additional Email Addresses View Additional Web Addresses

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Hallmark University is a private, nonprofit university located in San Antonio, Texas specializing in aeronautics, healthcare, business and technology programs. 

We provide degrees in the following areas: MBA,  Bachelor of Science in Business Management,  Bachelor of Science in Business Administration, Bachelor of Science in Business Management (Accounting Concentration), Bachelor of Science in Business Management (Healthcare Management Concentration), Bachelor of Science in Business Management (Information Technology Concentration), Bachelor of Science in Aviation Maintenance Management (Completion Degree), Bachelor of Science in Information Systems, Bachelor of Science in Information Systems (Cyber Security Concentration), AS in Business Administration, AAS in Medical Assistant, AAS Information Technology (Cisco), AAS Information Technology (Microsoft),  AAS in Nursing,  Accounting Certificate.  

Hallmark University College of Aeronautics provides programs in the following areas:  AAS Combined Airframe and Powerplant Technology, AAS Airframe Technology, AAS Powerplant Technology, Aviation Technician Diploma.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hallmark University, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hallmark University, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hallmark University, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 01, 1971 Business started: 09/18/1969 in TX Business started locally: 09/18/1969 Business under new ownership as of: 01/05/2012 Business incorporated 01/05/2012 in TX
Type of Entity


Business Management
Mr. Joe Fisher, Chief Executive Officer Ms. Mary A Montez, Student Accounts Specialist Mr. Brent Fessler, Campus President, Hallmark College of Technology Mr. Richard Fessler, Chairman Ms. Joyce Greaves, Compliance Manager Mr. Donald "Jay" Gregson, Campus President, College of Aeronautics
Contact Information
Principal: Mr. Joe Fisher, Chief Executive Officer
Principal: Ms. Mary A Montez, Student Accounts Specialist
Business Category

Schools - Business & Vocational

Alternate Business Names
Hallmark University College of Aeronautics Martha Fessler School of Nursing

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.