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BBB Business Review

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Keith Barker Roofing and Solar meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Keith Barker Roofing and Solar include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Keith Barker Roofing and Solar
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: May 22, 2013 Business started: 05/04/2010 in TX Business started locally: 05/04/2010 Business incorporated 05/04/2010 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
customerservice@license.state.tx.us

Type of Entity

Corporation

Business Management
Mr. Keith Barker, President Ms. Rebecca Barker, Secretary
Contact Information
Principal: Mr. Keith Barker, President
Principal: Ms. Rebecca Barker, Secretary
Related Businesses
Barker Roofing & Sheet Metal, Inc.
Business Category

Roofing Contractors Contractor - Metal Roofing Contractor - Tile Roofing Siding Contractors Stucco & Exterior Coating Contractors Sheet Metal Work Shingles Energy Conservation Products & Services Solar Energy Equipment & Systems Dealers Solar Energy System Design & Installation Contractors - Solar Energy Solar Energy Products - Retail Gutters & Downspouts

Products & Services

Keith Barker Roofing and Solar sells the following brand(s): Boral, Hanson, , GAF, Atlas, Owens Corning, IKO, TAMKO

Method(s) of Payment
We take all main National Credit cards.(visa, Master, Discover, )Cash, and Checks.
Refund and Exchange Policy
No Refunds Per Contracts.  ,
Alternate Business Names
Barker Contracting Inc
Industry Tips
Tips for hiring a contractor Tips for hiring a roofing contractor

Customer Review Rating plus BBB Rating Summary

Keith Barker Roofing and Solar has received 4.77 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.