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BBB Business Review

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BBB Accredited Business since

JenPro Roofing

Phone: (512) 573-0055 P.O. Box 1836, Kyle, TX 78640 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Roof Replacement, Roofing Repair, Roofing Maintenance, Roofing Inspections, Flat Roofing, Cool Roofing Solutions, Hail Damage, Storm Damage, Roofing Ventilation, Ridge Vent, Solar Roofing Ventilation, Skylights, Gutters, House Painting, Property maintenance, Carpentry Work.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that JenPro Roofing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for JenPro Roofing include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

12 Customer Reviews on JenPro Roofing
Customer Experience Total Customer Reviews
Positive Experience 11
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 12

Additional Information

BBB file opened: July 11, 2003 Business started: 01/01/2003 in TX Business started locally: 01/01/2003
Type of Entity

Sole Proprietorship

Business Management
Ms. Jennifer Canchola, Owner
Contact Information
Principal: Ms. Jennifer Canchola, Owner
Business Category

Roofing Contractors Commercial Roofing Roofing Service Consultants Siding Contractors Skylights Waterproofing Contractors Weatherization Sheet Metal Work Contractor - Flat Roof Carpenters Carports Chimney Builders & Repair Drywall Contractors Gutters & Downspouts Painting Contractors Roof Decks Roof Structures

Products & Services

JenPro Roofing sells the following brand(s): Atlas Roofing Products, CertainTeed Roofing Shingles & Accessories, GAF Roofing Products, GAF Roofing Shingles & Accessories, IKO Roofing Products, Owens Corning Roofing Products, Owens Corning Roofing Shingles & Accessories, TAMKO Roofing Products, TOPPS Roofing Products

Method(s) of Payment
Financing Available. Visa, Master Card, American Express, Discover and Check
Industry Tips
Tips for hiring a contractor Tips for hiring a roofing contractor

Customer Review Rating plus BBB Rating Summary

JenPro Roofing has received 4.89 out of 5 stars based on 12 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.