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Find a Location

Integrity Roofing and Siding has 1 locations, listed below.

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    Business ProfileforIntegrity Roofing and Siding

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.94/5stars

    Average of 31 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/11/2008

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Products & Services

    Owens Corning, Versico, James Hardie Siding, Pella and Don Young windows.

    Business Details

    Location of This Business
    4807 West Ave, San Antonio, TX 78213-2709
    BBB File Opened:
    3/11/2008
    Years in Business:
    42
    Business Started:
    10/9/1981
    Business Started Locally:
    10/9/1981
    Business Incorporated:
    11/15/2012
    Accredited Since:
    3/11/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Integrity Roofing & Siding
    • Integrity RSM Corp, LLC
    • Integrity Roofing & Remodeling
    • Integrity Roofing Contractors
    • Integrity Roofing, Windows and Siding
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Stephanie B. Suarez, Vice President
    • Mr. Ronald A. Suarez, President
    Contact Information

    Principal

    • Mr. Ronald A. Suarez, President

    Customer Contact

    • Ms. Stephanie B. Suarez, Vice President
    • Mr. Ronald A. Suarez, President
    Additional Contact Information

    Fax Numbers

    • (210) 568-4382
      Primary Fax

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We had them come and do siding and paint it once they were done. They did a great job however the only thing preventing us from giving them 5 stars is the fact that they caused damage to the drywall in our home and the project manager **** had one of the workers come into our home to look at it and he made it worse by putting a hole in our wall. The company said they would fix it. Then when **** came in person he said they wouldn't be replacing the damage due to extra supplies and wood they had to use. This is why companies have insurance. So we tore out that wall to fix it and discovered termite damage which they never told us about when they had the siding off and just covered it up. Now if we would of been told about it we would of fixed it then and had them complete the job. But no they set up a whole new wood supper for any termites that *** still exist. They even took pictures that me and my husband were made aware of after we called them out about the termites. This is wildly unprofessional and we will never use your business agian. We will also warn others about your business because your name is just something you came up with to sound good to customers. We are very disappointed.Update:Go a call based on this negative review and I was supposed to get a call back 2 days after the initial call on the tenth. It is now the 15th of March and I have received no return calls and I have reached out 2 times since the tenth. Not to mention I requested the pictures the workers took of the termite damage so we could go after the state inspector who said he didn't find any wood eating bugs. We haven't received a call back nor any photos from the one side they fixed. So we went with another company that provided paperwork and pictures. Then onto of all of this they fried the outlet outside and didn't say anything so now we have had to call an electrician to fix another one of thier mess **** Receipts and pictures can be provided.
    Read More

    Customer Reviews

    31 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    BOB B

    4 stars

    03/27/2024

    I had Integriry tear three stucco walls off the exterior of the house and replace it with ***********************. While we experienced a little damage, overall it was a job well done. Cost competitive and very quick work. I would recommend looking hard at this company especially for work involving *********************** siding.

    Local BBB

    BBB serving the Heart of Texas

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