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BBB Business Review

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BBB Accredited Business since

Cen-Tex Roof Systems, Inc

Phone: (254) 751-7700 Fax: (254) 751-7705 View Additional Phone Numbers 4800 W Waco Dr. # 143, Waco, TX 76710 http://www.centexrs.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cen-Tex Roof Systems, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Cen-Tex Roof Systems, Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

11 Customer Reviews on Cen-Tex Roof Systems, Inc
Customer Experience Total Customer Reviews
Positive Experience 11
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 11

Additional Information

BBB file opened: February 20, 2009 Business started: 01/01/1987 in TX Business started locally: 01/01/1987 Business incorporated 07/21/2009 in TX
Type of Entity

Corporation

Business Management
Mr. Tony LeNoir, President
Contact Information
Customer Contact: Mr. Tony LeNoir, President
Business Category

Roofing Contractors Contractor - Metal Roofing Construction & Remodeling Services Basement - Remodeling Remodeling Services Contractors - General Basement - Contractors Home Improvements Home Improvements - Additions

Products & Services

Cen-Tex Roof Systems, Inc sells the following brand(s): GAF,Tamko,Firestone,Versico

Method(s) of Payment
Cash or check
Industry Tips
Before You Build Your Home Tips for hiring a contractor Tips for hiring a roofing contractor

Customer Review Rating plus BBB Rating Summary

Cen-Tex Roof Systems, Inc has received 5 out of 5 stars based on 11 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.