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Barker Roofing & Sheet Metal, Inc.

Additional Locations

Phone: (512) 243-5244 Fax: (512) 243-5247 PO Box 17008, Austin, TX 78760 http://www.facebook.com/pages/Barker-Roofing-Home-Improvement/127501880623973 ! There is an alert on Barker Roofing & Sheet Metal, Inc. !

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Description

This company offers commercial and residential roofing services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Barker Roofing & Sheet Metal, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: May 12, 2008 Business started: 03/01/2004 Business started locally: 03/01/2004 Business incorporated: 04/20/2006 in TX
Type of Entity

Corporation

Business Management
Rebecca Barker Mr. Keith Barker, President
Contact Information
Customer Contact: Mr. Keith Barker, President
Principal: Rebecca Barker
Related Businesses
Keith Barker Roofing and Solar
Business Category

Roofing Contractors Contractor - Metal Roofing Contractor - Tile Roofing Stucco & Exterior Coating Contractors Sheet Metal Work Shingles Energy Conservation Products & Services Solar Energy Equipment & Systems Dealers Solar Energy System Design & Installation Contractors - Solar Energy Solar Energy Products - Retail Gutters & Downspouts

Alternate Business Names
Barker Roofing & Solar
Industry Tips
Tips for hiring a contractor Tips for hiring a roofing contractor

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    1033 S Fort Hood St Ste 200-159

    Killeen, TX 76541

  • THIS LOCATION IS NOT BBB ACCREDITED

    7970 Fredericksburg Rd Ste 101-602

    San Antonio, TX 78229 (210) 401-7663

  • THIS LOCATION IS NOT BBB ACCREDITED

    8616 Hillmoore Dr

    Austin, TX 78719

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 17008

    Austin, TX 78760 (512) 243-5244

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According to information in BBB files, this business is no longer in business.


Complaint Detail(s)

7/22/2013 Guarantee/Warranty Issues | Read Complaint Details
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Additional Notes

Complaint: Barker Roofing installed HE Efficient windows in my home three years ago. The installation and windows were given a lifetime guarantee/warranty. At the time of completion, I was happy with the appearance of the windows, and the guarantees that they had been properly installed. One of the windows in a back room was brought to my attention today by the contractor repainting the exterior of my home. One upper quadrant of a full size window frame is unsecured to the house. Sealant apparently kept it in place for a time, but the weight of the window is slowly beginning to pull the window frame loose. It is not anchored to the wall in one entire upper corner. When inspecting the window from the inside, I noted signs of minor water damage to the sheetrock near the windowsill, but cannot determine whether there may be mold growing within the walls around the window. I am very allergic to mold, so that presents a possible health issue. The loose window also presents a safety issue. I am unable to reach Barker Roofing at any of the prior numbers. This was a longtime family owned business in Austin, which was one of the reasons it was selected. I have taken pictures of the present state of the frame inside & out. In order for the painters to proceed with power washing that side of the house, I am having them caulk the frame back to the siding temporarily to prevent additional water seepage.

Desired Settlement: I want to get this window re-installed/repaired properly ASAP. I want any necessary repairs made to the paint or house area surrounding the window when the corrections to the installation are made. I want to know how future warranty issues will be covered, as promised when these windows were installed throughout the house.

BBB's Final Determination: Business is out of business.

4/27/2013 Problems with Product/Service | Complaint Details Unavailable
6/15/2012 Problems with Product/Service
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