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BBB Business Review

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BBB Accredited Business since

Paesanos Restaurant Group

Additional Locations

Phone: (210) 828-4525 Fax: (210) 828-4503 View Additional Phone Numbers 3622 Paesanos Pkwy, San Antonio, TX 78231 http://www.prg-sa.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Paesanos Restaurant Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Paesanos Restaurant Group include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Paesanos Restaurant Group
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 06, 2005 Business started: 01/01/1969 Business started locally: 01/01/1969 Business incorporated 09/22/1971 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Alcoholic Beverage Commission
PO Box 13127, Austin TX 78711
www.tabc.state.tx.us
Phone Number: (888) 843-8222

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John Carbajal, General Manager Ms. Sarah Cochran, Marketing Director Mr. Patrick Jennings, VP Finance
Contact Information
Principal: Mr. John Carbajal, General Manager
Customer Contact: Ms. Sarah Cochran, Marketing Director
Business Category

Restaurants Ballrooms Food Facilities Consultants Food & Beverage Services Banquet Facilities Caterers Foods - Carry Out Night Clubs Party Facilities

Alternate Business Names
Naked Iguana Lounge Paesanos 1604 Paesanos di San Antonio LTD Paesanos Restaurant Paesanos Restaurant Group Banquets Paesanos Riverwalk Rio Rio Cantina Rio Rio Cantina Corporation Zuni Grill Zuni Group
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.