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BBB Accredited Business since

Toned Homes

Phone: (210) 520-9200 8034 Culebra Rd Ste 510, San Antonio, TX 78251 http://www.tonedhomes.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Toned Homes offers remodeling and air conditioning services starting from planning and design.  They also provide air conditioning services, kitchen and bath remodeling, interior finishing, cabinets, counter tops, exterior painting, siding, iron doors, flooring, framing, room enclosures and sun rooms, patio covers and carports, and many other home products.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Toned Homes meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Toned Homes include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Toned Homes
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 26, 2011 Business started: 04/11/2002 Business started locally: 04/11/2002
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
customerservice@license.state.tx.us

City of San Antonio Development Services Department
1901 S Alamo St, San Antonio TX 78204
http://www.sanantonio.gov/dsd/plans_permits.asp
Phone Number: (210) 207-1111

Type of Entity

Sole Proprietorship

Business Management
Mr. Antonio Gonzalez, Owner
Contact Information
Principal: Mr. Antonio Gonzalez, Owner
Business Category

Remodeling Services Windows - Installation & Service Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Countertops Air Conditioning Repair Contractors - Flooring Air Conditioning Contractors & Systems Kitchen & Bath - Design & Remodeling Contractors - General Contractor - Remodel & Repair Home Improvements Painting Contractors Patio & Deck Builders Siding Contractors Construction & Remodeling Services

Hours of Operation
M: 9:00 AM - 6:00 PM
T: 9:00 AM - 6:00 PM
W: 9:00 AM - 6:00 PM
Th: 9:00 AM - 6:00 PM
F: 9:00 AM - 6:00 PM
S: Closed
Su: Closed
Industry Tips
Air conditioning repair tips Tips for hiring a contractor

Customer Review Rating plus BBB Rating Summary

Toned Homes has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.