BBB Accredited Business sinceAdditional Locations
Phone: (512) 249-7634 Fax: (512) 249-9005 13200 Pond Springs Rd Ste D30, Austin, TX 78729
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A BBB Accredited Business since
BBB has determined that Austin Industrial Refrigeration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Austin Industrial Refrigeration include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
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Customer Reviews Summary Read customer reviews
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Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
Type of Entity
Business ManagementMr. Mark Willett, Owner
Refrigeration Equipment - Commercial - Sales & Service Brewers Equipment & Supplies Water Coolers - Equipment & Supplies Wine Storage Equipment Refrigerators & Freezers - Service & Repair Fountains - Drinking Ice Machine Repair
Products & Services
Austin Industrial Refrigeration sells the following brand(s): Elkay drinking fountains, Follett ice equipment and refrigeration, Frosty Factory frozen beverage machines, Halsey Taylor, Hoshizaki Ice Machines, Kold Draft ice machines, Manitowoc Ice Machines, Oasis, Sunroc, True Manufacturing refrigerators and freezers, US Cooler cold storage rooms, WhisperKool wine room refrigeration
Austin Industrial Refrigeration offers the following product(s): Commercial Refrigeration systems and installation, Drinking fountains and water coolers, Frozen beverage machines, Ice machines, water cooler and fountain parts, Wine room refrigeration systems
Method(s) of PaymentCash
AMEX, Visa, MasterCard, Discover
Refund and Exchange PolicyStandard field service labor warranty - 30 days labor
Installation warranties - 90 days labor, 1-year workmanship.
All equipment and materials warranted by the manufacturer's or distributor's written warranty.