Text Sizesmall medium large

This business is not BBB accredited.


Phone: (888) 242-1110 View Additional Phone Numbers 3006 Longhorn BLVD STE 105, Austin, TX 78758 View Additional Email Addresses http://www.technollo.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Technollo include:

  • 44 complaint(s) filed against business
  • Failure to respond to 5 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved
  • Failure to comply with arbitrated decision or mediated settlement

Factors that raised the rating for Technollo include:

  • Length of time business has been operating

Customer Complaints Summary Read complaint details

44 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 15
Billing/Collection Issues 1
Delivery Issues 9
Guarantee/Warranty Issues 0
Problems with Product/Service 19
Total Closed Complaints 44

Additional Complaint Information

Based on BBB files, Technollo has a pattern of disputes alleging pricing issues.  Complainants allege they contact Technollo in order to sell Technollo their cell phone or tablet. Complainants allege they are quoted a buy price for their cellphone or tablet yet when Techollo receives the device the customer is offered a lower price for it. Complainants further allege when they accept the lowered price they do not receive payment and the complainant is unable to reach the business regarding the issues.  Some complainants also allege after sending in their electronic device they do not receive payment and after asking for the device to be shipped back they do not receive it either. Complainants generally seek delivery of their device back or payment for device sold to Technollo.

Business responses to disputes generally state a new payment is being send.  For more details regarding disputes received by BBB, please visit the complaints tab of this BBB Business Review.

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Technollo
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 4

Additional Information

BBB file opened: December 08, 2011 Business started: 01/05/2010 Business started locally: 01/05/2010 Business incorporated 03/15/2011 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Armando Filoteo, Director of E Commerce Mr. Kenneth M Jaross, President
Contact Information
Principal: Mr. Armando Filoteo, Director of E Commerce
Principal: Mr. Kenneth M Jaross, President
Business Category

Recycling - Computers & Other Electronics Cell Phone & Tablet Equipment, Supplies & Repair Mobile Telephone Equipment & Supplies Cellular Telephone Service & Supplies

Products & Services

Technollo sells the following brand(s): Apple BlackBerry LG HTC Motorola Samsung

Technollo offers the following product(s): cell phones, smartphones

Alternate Business Names
Technollo, LLC

Customer Review Rating plus BBB Rating Summary

Technollo has received 1.99 out of 5 stars based on 4 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.