Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Morris Real Estate has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMorris Real Estate

    Real Estate
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/9/2000

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1104 W Veterans Memorial Blvd, Killeen, TX 76541-6829
    BBB File Opened:
    11/9/2000
    Years in Business:
    68
    Business Started:
    11/1/1955
    Business Started Locally:
    11/1/1955
    Accredited Since:
    11/9/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Amy Millsap, Owner
    Contact Information

    Principal

    • Ms. Amy Millsap, Owner

    Customer Contact

    • Ms. Amy Millsap, Owner
    Additional Contact Information

    Fax Numbers

    • (254) 634-6193
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My health and well-being are not being taken seriously. I returned on June 27th to water damage and a broken A.C. For eight days June 28th through July 7, I've had blowers running nonstop in my unit. **** from Technique flooring and restoration said the goal was to preserve as much of the drywall as possible. On three different occasions (June 30th, July 3rd and July 5th) drywall and insulation were removed due to the lack of drying. However, there were no safety precautions used and the blowers left behind were blowing particles into the air. The carpet was also removed with multiple tack strips left behind. I had stepped on them numerous times. On July 3rd I received a tetanus shot.I've expressed my concerns of mold growth multiple times with Morris Real Estate in person, on the phone and through maintenance request. Despite the pictures I've submitted ********* at Morris Real Estate told me there is no mold in my unit and that the supervisor of Technique flooring and restoration said there was no mold however neither of them has been in my unit to test for mold. I was told the supervisor would come out on this same day July 3rd to check for mold and remove the tack strips and he did not. On July 5th **** and **** came to my unit. **** said he was only there because Morris Real Estate asked him to come out. He then told me there was no mold but proceeded to spray anti-microbial and wipe off some of the mold growing on the stairs. There is still water damaged drywall that has not been cut out.It is summertime in ***** and my air conditioning is still not properly working. A technician from ********************** first came to my unit to fix the problem. The same technician came out the second time (June 29th) he confirmed it is not cooling how is should but told me it looks like it's doing what it can give it a chance. The temp increases with the day reaching 80+. ********* at the office told me to keep my AC at 78. I am pregnant and cannot live in these conditions.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Yvonne C

    1 star

    08/23/2023

    I went to look at a property that they had listed on their site and the pictures made the place look much better than what the actual property looked like. I went inside and was met with a horrendous smell of cigarettes and weed even though it's supposed to be non-smoking. When I went up to the unit and opened the door it looked slightly promising till I closed the door behind me and saw there was a dead *****, I kept walking and there was another one right next to the fridge and before I could even walk in the kitchen there was at least 6 other dead ones that I could see on the counter. Very friendly customer service but that apartment alone makes me not want to rent from this company.

    Morris Real Estate Response

    08/25/2023

    I see where ************ looked at the property on 8/22/23.  The pictures on the website are the exact unit and were taken by an employees iPhone and definitely were not altered.  This property was just recently purchased by a new owner and there is only 1 tenant living in the building.  I personally went to the unit today and I did not smell any weed, or cigarette smoke.  The unit has been viewed each day since we listed it and someone had viewed the unit the same day ************ did.  It is possible that they may have smoked cigarettes or weed in their car and then went inside and the smell lingered.  Believe me, I know the smell of weed, we have people come in our office all the time that smell like it.  I did see 2 very small little bugs on the counter in the kitchen, they were not a *****.  There was in fact a dead water bug in the bathtub.  Both units 3 and 4 were vacant and unit 3 rented this morning.  We appreciate **************** feedback.  

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.