Business ProfileforHarrell Group Real Estate

I rent an apartment from Harrell Property Management and have been waiting an excessively long time - more than four weeks - for a shower repair. I desire the repair to be completed as soon as possible, as well as a refund of some of the rent paid, since I do not currently have the two complete bathrooms I am paying for. Here are the details:- The shower began leaking into the downstairs neighbor's apartment late in the evening on June 8th.- I filed a maintenance request on the morning of June 9th. Harrell sent the plumbing company it contracts with, ****** PIumbing, out on June 9th. - Even though ****** correctly diagnosed the issue on June 9th, it did not send an estimate for repairs to Harrell until June 14th.- Harrell did not approve the estimate until June 22; there is no reasonable reason for such a long delay.- ****** called to schedule the repair on June 23, but could not fit us into the schedule until June 28th.- ****** completed the plumbing aspect of the repair on June 28th. However, they were unable to repair the tile they had to remove. They are also unable to install faucets and k**** until the tile is repaired.- Harrell has communicated that they are responsible for fixing the tile and are "working on finding someone to complete the tile work," but this is an unreasonable, excessively long delay.No homeowner would be content with waiting more than four weeks for a shower repair. It is unacceptable that renters must wait this long. Please see my desired resolution above. Thank you.