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Find a Location

1836 Property Management has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • 1836 Property Management

      1704 1/2 S. Congress Ste E Austin, TX 78704

    • 1836 Property Management

      PO Box 50494 Austin, TX 78763-0494

    Business Profilefor1836 Property Management

    Property Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    1836 Property Management has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • 1836 Property Management

        1704 1/2 S. Congress Ste E Austin, TX 78704

      • 1836 Property Management

        PO Box 50494 Austin, TX 78763-0494

      Location of This Business
      1704 1/2 S. Congress Ste E, Austin, TX 78704
      BBB File Opened:
      1/27/2009
      Years in Business:
      17
      Business Started:
      5/1/2006
      Business Started Locally:
      5/1/2006
      Business Incorporated:
      6/30/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • 1836 Realty LLC. and Property Management
      • 1836 Realty
      Hours of Operation

      Primary

      M:
      9:00 AM - 4:30 PM
      T:
      9:00 AM - 4:30 PM
      W:
      9:00 AM - 4:30 PM
      Th:
      9:00 AM - 4:30 PM
      F:
      9:00 AM - 4:30 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Matt Leschber, Owner
      Contact Information

      Principal

      • Mr. Matt Leschber, Owner

      Customer Contact

      • Mr. Matt Leschber, Owner
      Additional Contact Information

      Fax Numbers

      • (512) 524-1234
        Primary Fax

      Website Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/26/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      On February 1st, 2024, when I got home from work, I noticed a smell in my condo that I am renting through 1836 Property Management Group. It smelled musty, so I began to look through the condo for any water leaks under neath the sinks or dishwasher. Behind a large can of paint that the Property management left behind, there was a large spot of mold forming with no visible leaks present. I called the office that day to report the mold. I was told to submit a request through the online portal which I continued to do right after the phone call. I took pictures, videos, and sent them in right away, I made sure to not use the sink and dishwasher until the leak was found. 1836 sent a plumber the next day to assess where the cause was. The plumber stated that the warm water had a small slow leak when turned on and fixed it. A mold remediation company was sent that next day do replace the bottoms boards of the cabinet which had been molded through. I thought all was fine until I received the bill last week for $485.00. I called the office, sent emails, and still the property manager is stating that I am responsible for the costs of repair even though my lease clearly states unless tenant negligence caused the leak. I have reached out multiple times about taking off the costs from my tenant portal and the company refuses. On February 7th, my condo was broken into, and my nursing work bag was stolen which had a copy of the keys to my condo door. I reported it to police, filed a report, and also called property management group to have the condo rekeyed. I was not able to speak with anyone on the phone because "********************************* is busy at the moment". The receptionist stated that I must submit a request on my online portal. When 1836 responded they stated that they would send out a company and add the bill to my rent ($140.00)I feel as though there are fees after fees from this company and constant lack of communication and concern of tenants.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Yotam B

      1 star

      11/20/2023

      This company is nothing short of a scam. After forcing me to spend thousands of dollars on "fixing" my perfectly fine place for no reason, they proceeded to try and rent it. They got zero calls about the place, even though I priced it at the low end of what they suggested. When I tried speaking with them about the situation, it turned out they had all left for a week-long "company retreat" and were unreachable.I fired them immediately and can only suggest that NOBODY hire these scam artists.

      1836 Property Management Response

      11/21/2023

      Thank you for your feedback. We'd like to address your specific concerns.

      1.After forcing me to spend thousands of dollars on "fixing" my perfectly fine place for no reason

      **** can't force anyone to do anything. **** has standards for properties we manage. If properties don't meet those standards they must be brought up to those basic standards either for aesthetics, legal requirements or property codes. In this case the owner approved the work. 

      2. They got zero calls about the place, even though I priced it at the low end of what they suggested. 

      Markets move, pricing changes and winter is the slow season. The average for leasing a property in ****** is currently hovering around 41 days. That's regardless of price, condition, location, etc...and is an average. Expecting a property to lease in 14 days is not an appropriate expectation. 

      3. When I tried speaking with them about the situation, it turned out they had all left for a week-long "company retreat" and were unreachable.

      The manager for this property recently got married. On his honeymoon (the week in question) he still delivered his "Tuesday update" to this investor. The once a year company retreat only required staff to be out of the office on Thursday and Friday. Additional staff was still available in the office for maintenance and emergencies and no one was requested for anything that would have indicated this level of dissatisfaction. 

      4. I fired them immediately and can only suggest that NOBODY hire these scam artists.

      For anyone looking to work collaboratively to reach a goal, we recommend greater communication and patience as well as a full understanding of each part of the process. Steps to success/a goal take a reasonable amount of time. We're not sure how any of this could be used in the context of a scam however should investors desire a positive outcome we recommend patience, collaboration and an understanding of the environment for the best results. When the average across an entire region is 41, 14 isn't an appropriate expectation or reason to start over. 

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