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BBB Accredited Business since

Austin Circuit Design Inc

Phone: (512) 267-9505 Fax: (512) 614-2505 20905 Ridgeview Rd, Lago Vista, TX 78645 http://www.austincircuitdesign.com


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Description

This company provides services in printed circuit board (PCB) prototype development.  They take projects from schematic to boards-in-hand, including the following individual steps: schematic capture, design layout, board fabrication and assembly services, parts procurement and kitting.  These steps may also be purchased separately.  They also offer engineering design services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Austin Circuit Design Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Austin Circuit Design Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Austin Circuit Design Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 28, 2006 Business started: 01/01/1985 in TX Business started locally: 01/01/1985 Business incorporated 11/04/2002 in TX
Type of Entity

Corporation

Business Management
Ms. Anne Ochoa, Vice President/CFO Mr. Greg Ochoa, President
Contact Information
Principal: Ms. Anne Ochoa, Vice President/CFO
Business Category

Printed & Etched Circuits

Products & Services

Austin Circuit Design Inc sells the following brand(s): None

Austin Circuit Design Inc offers the following product(s): Printed Circuit Boards and related services: schematic capture, design layout, board fabrication and assembly services, parts procurement and kitting, engineering design services.

Method(s) of Payment
This company accepts cash, checks, and credit cards with a 3.75% surcharge.
Refund and Exchange Policy
All products are engineered to order, so there is no exchange policy.  The customer must obtain a Return Material Authorization (RMA) from ACDI prior to the return of any product. Such RMA must be applied for within 30 days of customer’s receipt of items.  ACDI reserves the right to verify the discrepancy prior to return of any material.  In the event that a product manufactured at ACDI
has a high percentage of warranty work; ACDI will hire a design engineer to determine whether the defects are the result of materials and workmanship or are the result of usage issues or a misapplication of technology within the circuit.  Please see complete terms and conditions on the ACDI website at: http://www.austincircuitdesign.com/termsandconditions.html

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.