BBB Business Review
This Business is not BBB accredited
Phone: (512) 585-7487 1309 Leander Dr Ste 103, Leander, TX 78641
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Art Heist include:
- 82 complaint(s) filed against business
- Failure to respond to 52 complaint(s) filed against business
- 3 complaint(s) filed against business that were not resolved
- Advertising issues found by BBB
Factors that raised the rating for Art Heist include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||14|
|Total Closed Complaints||82|
Additional Complaint Information
Based on BBB files this business has a pattern of disputes alleging delivery issues. Complainants state prints ordered are not delivered or are of extremely poor quality if delivered. Complainants further state business initially promises delivery of product or refund if product returned, but the business does not provide refund or delivery. Consumer complaints also allege the business eventually stops responding to emails or phone calls. Some consumers have informed the BBB they did receive their prints after filing a complaint. Complainants are seeking refunds or for items to be delivered.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. George Prichard, Managing Member George Hansen George Leander
Posters Art Goods Picture Frames - Dealers