Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Will's All Pro Plumbing & AC

Phone: (210) 734-8400 Fax: (210) 579-1925 7847 Fortune Dr, San Antonio, TX 78250

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers plumbing services and warranty repairs.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Will's All Pro Plumbing & AC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

16 Customer Reviews on Will's All Pro Plumbing & AC
Customer Experience Total Customer Reviews
Positive Experience 14
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 16

Additional Information

BBB file opened: October 01, 1978 Business started: 10/29/2011 in TX Business incorporated 12/07/2007 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202

Texas State Board of Plumbing Examiners
929 E 41st St, Austin TX 78751
Phone Number: (800) 845-6584

City of San Antonio Development Services Department
1901 S Alamo St, San Antonio TX 78204
Phone Number: (210) 207-1111

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. William Walker Hawkins III, President
Contact Information
Principal: Mr. William Walker Hawkins III, President
Business Category

Plumbers Plumbing - Renovation & Repair Water Heaters - Repairing Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Water Softening & Conditioning Equipment Service & Supplies Air Conditioning Repair Irrigation Systems - Maintenance/Repair Air Conditioning Supplies & Parts Heating Equipment Air Conditioning Contractors & Systems Heating Contractors

Hours of Operation
24 hours a day 7 days a week
Alternate Business Names
Austin Air Rescue, LLC
Industry Tips
Air conditioning repair tips Selecting a plumber or plumbing contractor Tips for hiring a contractor

Customer Review Rating plus BBB Rating Summary

Will's All Pro Plumbing & AC has received 4.84 out of 5 stars based on 16 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.