Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Steve Brougher's Plumbing Repair Inc

Phone: (512) 276-7476 Fax: (512) 276-7675 View Additional Phone Numbers 2605 Buell Ave, Austin, TX 78757 http://www.stevesplumbingrepair.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers plumbing repair and remodeling services, Sewer and drain services Fiber-Optic Video camera sewer line inspections, water heater installation and repair, tank-less water heater installation and cleaning, repair and replace water and sewer service in yards, and 24 hour emergency service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Steve Brougher's Plumbing Repair Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Steve Brougher's Plumbing Repair Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Steve Brougher's Plumbing Repair Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 25, 1999 Business started: 01/01/1995 Business started locally: 01/01/1995 Business incorporated 10/28/1999 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas State Board of Plumbing Examiners
929 E 41st St, Austin TX 78751
Phone Number: (800) 845-6584
info@tsbpe.state.tx

Texas Commission on Environmental Quality
12100 Park 35 Circle, Austin TX 78711
www.tceq.state.tx.us
Phone Number: (512) 239-1000

Type of Entity

Corporation

Business Management
Mr. Steve Brougher, Owner
Contact Information
Principal: Mr. Steve Brougher, Owner
Business Category

Plumbers Plumbing Plan Services Plumbing Drains & Sewer Cleaning Water Heaters - Repairing Leak Detecting Instruments Propane Gas Plumbing Pumps - Service & Repair Water & Sewer Line Protection Backflow Testing Backflow Prevention Devices & Services

Alternate Business Names
Steve's Plumbing Repair, Inc.
Industry Tips
Selecting a plumber or plumbing contractor
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.