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          Find a Location

          Mr. Plumber has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Mr. Plumber

              2709 Bulverde Rd Bulverde, TX 78163-2195

            • Mr. Plumber

              16018 University Oak Ste 102 San Antonio, TX 78249-4013

            Business ProfileforMr. Plumber

            Plumber
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Water Heaters, Tankless Water Heaters, Water Softeners, Home Filtration Systems, Reverse Osmosis System, Garbage Disposals, Sinks (Kitchen, Bathroom, Laundry, Mop, etc...), Tubs and Showers, Pressure Regulator Valves, Sprinkler / Irrigation Systems

            Business Details

            This is a multi-location business.

            Find a Location

            Mr. Plumber has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Mr. Plumber

                2709 Bulverde Rd Bulverde, TX 78163-2195

              • Mr. Plumber

                16018 University Oak Ste 102 San Antonio, TX 78249-4013

              BBB File Opened:
              2/1/1979
              Years in Business:
              47
              Business Started:
              1/1/1977
              Business Started Locally:
              1/1/1977
              Business Incorporated:
              3/16/1981
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Champion AC
              Additional Contact Information

              Phone Numbers

              Industry Tip

              BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/04/2022

              Complaint Type:
              Guarantee/Warranty Issues
              Status:
              Answered
              I had a hot water problem with my hot water heater. I called my warranty company on the 01/20/2022 about the problem. They stated that they was having a hard time finding a plumber in this area to come out to check out my situation. So they told me I could find a company in the area to come out they would pay for it. I call Mr. Plumber to see if they could come out. They call me back in a few hours saying that they could come that day. When the plumber got to my house to check out the hot water heater, he stated that they had 2 plans that they could use to replace my tank before even checking out what was wrong. The plans were for 2.975.00 and 3,225.00. I told him that I were using my warranty company. If he could just analyzed the problem. He began to check the system. He stated that the heater had a lots sediment in it, which were not true because I had just had my hot water drain in June of last year. He sent his report to my warranty stating that fact which was not true. The warranty company refused to cover the hot water heater. I got another master plumber for a second opinion and he found no such thing. He actually drianed the tank and found very little sediment in the tank. He also stated since I had a water softener that I only needed drian my tank only once a year. So there fore I fill that the plumber cost me money for a new tank. Curtis Harris
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              RANDALL F

              02/14/2023

              ************* Foundation repair sent these people Mr ********************** out to do a pressure check on the sewer pipe. After a minimal amount of time 10 mins or so the employee said my pipe was broken at the clean-out, full of roots and maybe 80% flow. Also said a repair could be done for ****+ dollars. Skeptical I got a plumber with a camera out. NO PIPE BREAK... NO DAMAGE AT ALL! I WATCHED THE ENTIRE VIDEO. 3 weeks after my foundation was repaired my neighbor used ************* and again Mr. Plumber was sent out. The employee of Mr. PLUMBER TOLD HER THE EXACT SAME FRAUD STORY. BEWARE OF THIS COMPANY.

              Mr. Plumber Response

              03/03/2023

              We perform over 100 static test a month, with over 85% of them passing and having no issues. If we were trying to defraud someone, that number would be inversed. We pride ourselves on doing a through job and explaining the issues to customers.

              Local BBB

              BBB serving the Heart of Texas

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