BBB Business Review

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This business is not BBB accredited.

Hernandez Plumbing Company Inc

Phone: (254) 778-1413 Fax: (254) 771-0662 1111 W Calhoun Avenue, Temple, TX 76504 http://www.hernandezplumbing.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hernandez Plumbing Company Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Hernandez Plumbing Company Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 12, 2003 Business started: 01/01/1972 in TX Business started locally: 01/01/1972 Business incorporated 09/19/1983 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas State Board of Plumbing Examiners
929 E 41st St, Austin TX 78751
Phone Number: (800) 845-6584
info@tsbpe.state.tx
On 12/11/2013 BBB confirmed that the license from Texas State Board of Plumbing Examiners expired.

Type of Entity

Corporation

Business Management
Ricardo Hernandez, President Mike Hernandez, VIce President
Contact Information
Customer Contact: Mike Hernandez, VIce President
Principal: Ricardo Hernandez, President
Business Category

Plumbers Plumbing Plan Services

Products & Services

Hernandez Plumbing Company Inc sells the following brand(s): Charlotte, Delta, Kohler, Moen, Rheem, State

Hernandez Plumbing Company Inc offers the following product(s): Products are sold for installation by our personnel only.

Method(s) of Payment
Cash, Check, Visa, MasterCard, Discover, Financing available with consult and approval.
Refund and Exchange Policy
New installs guaranteed for one year unless otherwise agreed or stated. Repairs guaranteed for 30 days unless otherwise stated.
Alternate Business Names
Hernandez Plumbing Inc
Industry Tips
Selecting a plumber or plumbing contractor

Customer Review Rating plus BBB Rating Summary

Hernandez Plumbing Company Inc has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.