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BBB Business Review

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BBB Accredited Business since

Ed Phillips Plumbing

Phone: (979) 731-1500 Fax: (979) 731-1444 4556 Gloria Allen Dr, College Station, TX 77845 View Additional Email Addresses http://www.ed-phillips-plumbing.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Our professional plumbers are here to service all of your plumbing needs 24/7 with prompt, courteous service. We offer a wide range of residential and commercial services. Look no further for a trusted plumber should you have sewer line blockage or breakage, leaking water or gas lines, need your water tank repaired or replaced, Ed Phillips Plumbing installs tankless water heaters, snake out clogged and slow running drains, complete re-piping, and we are always available 24 hours a day 7 days a week for all your plumbing emergencies.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ed Phillips Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Ed Phillips Plumbing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ed Phillips Plumbing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 13, 2006 Business started: 06/01/1998 in TX Business started locally: 06/01/1998 Business incorporated 10/14/2004 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas State Board of Plumbing Examiners
929 E 41st St, Austin TX 78751
Phone Number: (800) 845-6584
info@tsbpe.state.tx

Type of Entity

Corporation

Business Management
Ms. Leigh Ann Phillips, President Ed Phillips, Manager
Contact Information
Principal: Ms. Leigh Ann Phillips, President
Business Category

Plumbers Plumbers - Commercial Plumbing - Renovation & Repair Plumbing Drains & Sewer Cleaning

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
H: Closed
Service: 7:00 AM - 7:00 AM
Available for afterhour emergency service 7 days a week
Method(s) of Payment
Cash, Check, Visa, Master Card, American Express
Alternate Business Names
J A Unlimited Inc
Products & Services

This company offers plumbing services for residential/commercial repair, remodeling, and new construction; sewer drain cleaning, video inspection, electronic leak detection, and hydro-jetting. Other services include gas, sewer, and water line repair/replacement, and water heater repair/replacement.

Industry Tips
Selecting a plumber or plumbing contractor
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.