Find us on Google+
Text Sizesmall medium large

BBB Accredited Business since

Capital Otolaryngology

Phone: (512) 339-4040 Fax: (512) 997-9077 View Additional Phone Numbers 12309 N Mopac Expy Ste 100, Austin, TX 78758

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Capital Otolaryngology is Austin’s trusted source for ear, nose, and throat (ENT) care. Capital Otolaryngology offers comprehensive services including adult and pediatric ear, nose, and throat care; advanced sinus care including balloon sinuplasty; snoring and sleep apnea treatments; outpatient minimally invasive thyroid and parathyroid surgery; as well as facial cosmetic and reconstructive surgery. 

Located in Austin and Lakeway, Texas and staffed by four Board-Certified Otolaryngologists, our physicians, Dr. Christopher P. Thompson, Dr. Zachary D. Wassmuth, Dr. Esther Cheung-Phillips and Dr. Yi-Hsuan Emmy Wu, offer a superior level of treatment and service.  Our physicians integrate cutting-edge surgical and non-surgical techniques with the latest in advanced technology to provide you with the most comprehensive care and minimally invasive care.  Most importantly, our doctors genuinely listen to your concerns and personalize their care to your specific needs. 

Feel confident that when you visit Capital Otolaryngology, our physicians are dedicated to your individualized attention and strive to provide the best ENT care available in a compassionate environment. We recognize that attending to the needs of our patients is essential in making their time with us a positive experience and everyone here is dedicated to you achieving a full and speedy recovery.  

We are here to serve you, and want you to know that our standard of patient care is the same standard we would apply to our own families.  Our specialists are committed to providing you with timely and complete personalized care integrated with maximum comfort, convenience, and privacy.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Capital Otolaryngology meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Capital Otolaryngology
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 10, 2008 Business started: 03/08/1999 in TX Business started locally: 03/08/1999 Business incorporated 03/18/1999 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Medical Board
333 Guadalupe, Tower 3 # 610, Austin TX 78710
Phone Number: (800) 248-4062

Type of Entity


Business Management
Mr. James Lopez, Practice Administrator Ms. Sangita Lakhia, Office Manager Dr. Dan Slaughter, President
Contact Information
Principal: Mr. James Lopez, Practice Administrator
Business Category

Physicians & Surgeons - Ear, Nose & Throat Physicians & Surgeons - Cosmetic, Plastic & Reconstructive Surgery Hearing Aids & Assistive Devices Clinics - Sleep Centers

Alternate Business Names
Capital Otolaryngology/head & Neck Surgeons, PA Nasal & Sinus Center of Austin Renu Facial Cosmetic Center Snoring Austin

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.