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BBB Accredited Business since

Sullivan Physical Therapy

Phone: (512) 335-9300 Fax: (512) 335-9301 12411 Hymeadow Dr. Bldg. 3 Ste 3B, Austin, TX 78750

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Sullivan Physical Therapy specializes in pelvic floor rehabilitation for both men and women. SPT treats conditions associated with bowel, bladder and chronic pelvic pain, as well as pregnancy and postpartum discomfort.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sullivan Physical Therapy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Sullivan Physical Therapy
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: September 08, 2006 Business started: 10/17/2005 in TX Business started locally: 10/17/2005 Business incorporated 12/14/2006 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Executive Council of Physical Therapy & Occupational Therapy Examiners
333 Guadalupe St # 2-510, Austin TX 78701
Phone Number: (512) 305-6900
Fax Number: (512) 305-6970

Type of Entity

Limited Liability Company (LLC)

Business Management
Dr. Kimberlee Sullivan, PT, DPT, WCS, BCB-PMD
Contact Information
Principal: Dr. Kimberlee Sullivan, PT, DPT, WCS, BCB-PMD
Business Category

Physical Therapists Pain Management Services

Alternate Business Names
Sullivan Physical Therapy, PLLC
Additional Information

Sullivan Physical Therapy specializes in women's and men's health. Women's and Men's Health physical therapy is defined as diagnoses and treatments which address impairments of the low back, pelvis and pelvic floor including the following conditions: Cesarean, Episiotomy and Scar Pain, Constipation and Irritable Bowel Syndrome, Incontinence - Fecal, Gas and Urine, Low back, Sciatica and Tailbone Pain, Lymphedema, Pre/Post Natal Pain and Weakness, Prostatitis, Post Surgical - Mastectomy and Prostatectomy, Urgency - Bladder and Bowel.

Customer Review Rating plus BBB Rating Summary

Sullivan Physical Therapy has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.