BBB Business Review

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This business is not BBB accredited.

Massey Services

Phone: (512) 686-2910 Fax: (512) 864-1311 11699 Old FM 2243 West Ste 130, Leander, TX 78641

Click for BBB Rating on Massey Services

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This company offers pest control services in all areas including interior/exterior spaces, attics, garages, basements and crawlspaces. Additional services include perimeter power spraying, cleaning and treating of eves and overhangs, and walking landscaped areas for any problems. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Massey Services. BBB of Central Florida, Inc. has the full report as that BBB handles all complaints for Massey Services.

Additional Information

BBB file opened: April 21, 2008 Business started: 04/23/1998 Business started locally: 04/23/1998 Business incorporated 02/07/2008 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Agriculture
1700 N Congress FL 11, Austin TX 78701
Phone Number: (800) 835-5832

Type of Entity


Business Management
Mr. Brad Olsen, Co-Owner Ms. Rebecca Church, Director of Advertising and Corporate Communication
Contact Information
Customer Contact: Ms. Rebecca Church, Director of Advertising and Corporate Communication
Principal: Mr. Brad Olsen, Co-Owner
Business Category

Pest Control Services Pest Control Supplies & Equipment

Method(s) of Payment
Cash, Check, Visa, Discover, American Express, Master Card
Industry Tips
Choosing a pest control company When to use a Pest Control Professional

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.