BBB Business Review

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This business is not BBB accredited.

Eco Shield Pest Control - Austin

Phone: (512) 251-7378 Fax: (512) 989-3481 1504 Chisholm Trl STE 106, Round Rock, TX 78681 http://www.ecoshieldpest.com View Additional Web Addresses ! There is an alert on Eco Shield Pest Control - Austin !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

This company's website, http://www.ecoshieldpest.com, includes an approximation of the BBB Accredited Business Seal. This company location is not accredited by this BBB and our policies prohibit such a reference. On November 18, 2014, BBB contacted this company to request they remove all reference to BBB. The company has not yet complied with BBB requests.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Eco Shield Pest Control - Austin include:

  • 20 complaint(s) filed against business
  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for Eco Shield Pest Control - Austin include:

  • Length of time business has been operating
  • Response to 20 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

20 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 5
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 13
Total Closed Complaints 20

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Eco Shield Pest Control - Austin
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 27, 2012 Business started: 04/05/2011 Business started locally: 04/05/2011 Business incorporated 02/17/2012 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Agriculture
1700 N Congress FL 11, Austin TX 78701
www.agr.state.tx.us
Phone Number: (800) 835-5832
spcb@spcbtx.org

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ryan Wilder, Member Mr. Damian Niquette, Branch Manager
Contact Information
Customer Contact: Mr. Damian Niquette, Branch Manager
Principal: Mr. Ryan Wilder, Member
Business Category

Pest Control Services Termite Control Bed Bug Removal Mosquito Control

Alternate Business Names
Eco Shield Pest Control Austin LLC
Industry Tips
Choosing a pest control company When to use a Pest Control Professional
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.