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BBB Business Review

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BBB Accredited Business since

Paradise Decks & Spas LLC

Phone: (210) 496-3325 Fax: (210) 599-8106 17550 Judson Rd, San Antonio, TX 78247

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers custom decks and spas, outdoor kitchens and fireplaces.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Paradise Decks & Spas LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 4
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

24 Customer Reviews on Paradise Decks & Spas LLC
Customer Experience Total Customer Reviews
Positive Experience 24
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 24

Additional Information

BBB file opened: June 14, 2006 Business started: 01/01/2006 in TX Business started locally: 01/01/2006 Business incorporated 02/13/2006 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. George Richard Hogue, Managing Member
Contact Information
Principal: Mr. George Richard Hogue, Managing Member
Business Category

Patio & Deck Builders Patio Design Patio Builder Deck Builder Patio Cover Exterior Structures - Gazebos, Arbors, Pergolas Fireplaces Spas & Hot Tubs - Dealers Outdoor Kitchens

Products & Services

Paradise Decks & Spas LLC sells the following brand(s): Fiberon, Kamodo Joe Grills, L.A. Spas, Saber Grills, Sun Stone Grills and Accessories, TimberTech, Trex

Paradise Decks & Spas LLC offers the following product(s): Arbors, Decks, Kamodo Joe Ceramic Grills, L.A. Spas, Outdoor Kitchens, Patio Covers, Patio Fireplaces, Saber Grills, Sun Stone Grills and Accessories, Swim Spas

Industry Tips
Tips for hiring a contractor

Customer Review Rating plus BBB Rating Summary

Paradise Decks & Spas LLC has received 5 out of 5 stars based on 24 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.