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BBB Business Review

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BBB Accredited Business since

Austin's Elite

Phone: (512) 804-5851 View Additional Phone Numbers 10421 Old Manchaca Rd Ste 210, Austin, TX 78748

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers event staffing & coordination, service staff for hire, event planning & design, bartenders, servers, chefs, and event equipment rentals.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Austin's Elite meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Austin's Elite include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Austin's Elite
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 03, 2012 Business started: 01/18/2007 in TX Business started locally: 01/18/2007 Business incorporated 11/12/2009 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Alcoholic Beverage Commission
PO Box 13127, Austin TX 78711
Phone Number: (888) 843-8222

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Kim Haley, Managing Member
Contact Information
Principal: Ms. Kim Haley, Managing Member
Business Category

Party Planning Party Supplies Party Supplies - Renting Bartending Service Wait Staff

Hours of Operation
M: 10:00 AM - 3:00 PM
T: 10:00 AM - 3:00 PM
W: 10:00 AM - 3:00 PM
Th: 10:00 AM - 3:00 PM
F: Closed
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
All Major Credit Cards
Refund and Exchange Policy
The full amount of the estimated payment will be due three (3) business days prior to the event. Austin Elite Staffing office hours are Monday through Thursday from 10:00 am to 3:00 pm. Any cancellations that are made two (2) business days prior to your event are eligible for a 50% refund. Cancellations made within twenty-four (24) hours of event will forfeit all payments. All cancellation notifications must be: made in
writing, submitted to AES during working business hours, and acknowledged by AES personnel. Please send all cancellation requests to Our office staff will respond to such requests on the same business day they are received. Voicemails are not an approved cancellation method.
Alternate Business Names
Haley Staffing LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.