BBB Business Review
BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that FramesDirect.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for FramesDirect.com include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 26 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||15|
|Total Closed Complaints||27|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Texas Department of State Health Services
1100 W 49th St, Austin TX 78756
Phone Number: 888-963-7111
Type of Entity
Business ManagementMs. Glenda Stubbs, Office Manager
Related BusinessesEyeBuyDirect, Inc.
Optical Equipment & Supplies Sunglasses Eyeglass Suppliers Contact Lenses
Alternate Business NamesArmed Forces Eyewear Frames Direct Frames for America, Inc. www.framesdirect.com
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview