BBB Accredited Business since
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SCBN is a prescription advocacy company that helps low-income, uninsured Americans obtain their expensive prescription medication directly through pharmaceutical manufacturers. SCBN Prescription Advocacy was founded in 2002 to help lower income patients afford their medications and serve as a single point of access to over 250 Patient Assistance Programs. As one of the nation’s premier Prescription Advocacy organizations, we are committed to help individuals find help with their prescription needs.
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A BBB Accredited Business since
BBB has determined that SelectCare Benefits Network meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for SelectCare Benefits Network include:
- 111 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||61|
|Total Closed Complaints||111|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||74|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas State Board of Pharmacy
William P. Hobby Building, Suite 3-600, 333 Guadalupe Street, Austin TX 78701
Phone Number: 512-305-8000
Fax Number: 512-305-8082
Type of Entity
Business ManagementMs. Robin Farmer, Manager Mr. Brandon Todd, Director Mr. Frank Todd, Director
Online Drug & Prescription Services Prescription Benefit Consultants
Method(s) of PaymentBank Draft
Refund and Exchange PolicySCBN will issue a refund of your application fee and initial monthly payment should you decide to cancel within three (3) business days of your initial draft as a member of SCBN. You will receive a refund of your initial monthly payment should you decide to cancel within the first 30 days and return your New Membership Kit, which contains SCBN’s proprietary customized forms and documents for your application. Should you at some point become ineligible for prescription medication programs you may cancel your membership by providing some proof of you ineligibility such as a copy of your insurance card, award letter of change in circumstances. Cancellations after 30 days must be in writing and are effective from the date of receipt.
Alternate Business NamesSelectCare Benefits Network Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview