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BBB Accredited Business since

The Eagle

Additional Locations

Phone: (979) 776-4444 Fax: (979) 774-0496 View Additional Phone Numbers 1729 Briarcrest Dr, Bryan, TX 77802 http://www.theeagle.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Eagle meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Eagle include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Additional Complaint Information

If you have missed home delivery of your newspaper: Your paper should arrive by 6 am Monday through Saturday, Holidays and 7 am on Sunday. If you miss your paper, call 776-2345 before 10 am weekdays, Saturday & Holidays and noon on Sunday. The company will redeliver to you if you live in the Bryan-College Station area.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Eagle
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 22, 1970 Business started: 01/01/1876 in TX Business started locally: 01/01/1876 Business incorporated 01/25/2016 in TX
Type of Entity

Corporation

Business Management
Ms. Kathry Brewer Ms. Crystal Dupre, Publisher
Contact Information
Principal: Ms. Kathry Brewer
Principal: Ms. Crystal Dupre, Publisher
Business Category

Newspapers

Alternate Business Names
B/cs Eagle BH Media Group, Inc. Eagle, The Land and Livestock Post
Products & Services

This company is a daily newspaper.


Additional Locations

  • 1729 Briarcrest Dr

    Bryan, TX 77802 (979) 776-4444 (979) 776-2345

  • PO Box 3000

    Bryan, TX 77805

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/6/2016 Problems with Product/Service
6/13/2014 Problems with Product/Service

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on The Eagle
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)